AIR-CONDITIONING: (Main Inn, Arden, SunnySide. Fairlawn) The thermostat in your guest room controls the air-conditioning. Please set to your desired temperature. Please do not set the air-conditioning below 65°. The fan should be set at AUTO.
AIR-CONDITIONING: (Thornycroft): The digital thermostat in your room controls the air-conditioning. The digital display will indicate the current temperature in your room. The two buttons to the right of the display will raise lower the temperature in your room. Please do not set the air-conditioning below 65° and do not turn fan on – always leave fan on auto. The “Warm Up” thermostat in the bathroom controls the radiant heat for the bathroom floor. Your guest room thermostat is located either in your bedroom or living room.
BATHROOM HEAT (Thornycroft): The “Warm Up” unit in your bathroom (TC) controls the radiant (under floor) heat in the bathroom and is pre-set for your arrival. Use the arrow up or down to change the set temperature. The ceiling heat lamps are controlled by the timer on the wall, simply turn on and set to the desired time. The radiant heat for the flooring of the hot tub room is set remotely and cannot be controlled from the guest room.
BAGGAGE SERVICE: If you require assistance in the handling of your baggage, please dial 0 and request baggage assistance.
BATH ROBES: The Wentworth bath robes are provided for your enjoyment during your stay. Should you wish to purchase a bath robe they are $75.00 and are avialable at the front desk.
BILLIARDS: Our billiards table is located in our porch area. Pool balls are located behind the front desk.
BOXED LUNCHES: A boxed lunch menu is available at the Front Desk. Please order before 6:00 PM for the following day.
CASHIER: Personal and travelers checks may be cashed at the front desk. (Up to $50.00 a day).
CATERING FACILITIES: We would be happy to discuss your needs for private parties and/or meetings. Please dial 0 to speak with our Director of Sales.
COFFEE: Your room is equipped with a Keurig Coffee machine. Insert the desired K-Cup making sure that water compartment is closed. Close the K-Cup compartment and the water compartment will automatically open. Add water and close the lid. The Keurig machine will turn on automatically. Place the cup under the drip and the “Brew Button” will blink. Press the “Brew Button” and fresh coffee will brew in minutes.
CREDIT CARDS: The Wentworth honors all major credit cards.
DVDs: We have a selection of complimentary DVD’s available in our library located off the main lobby. See front desk for assistance.
DVD (Thornycroft): To watch a DVD, turn on the power to the TV and the Blu Ray, insert disk. TV will automatically go to the correct source for viewing. If it does not press the source button on the TV remote and select Blue Ray. On the Receiver remote using the function button make sure it is on BD/DVD. To use the surround sound for your DVD using the Receiver remote press the DSP/EQ on the lower left of the remote and make sure it is set to M.Stereo. Use the volume on receiver as well as the speaker volume knobs in your bedroom to adjust the sound.
EMERGENCY: Please dial 0. After 11PM please dial 710. The emergency exits are clearly marked, please take the time to familiarize yourself with their location.
FAX SERVICE: Our facsimile number is 603-383-4265 and is located at the Front Desk.
FIREPLACE: The instructions for operating the fireplace are located by the fireplace, please take the time to read them. Should you have any difficulty, please dial 0.
FRONT DESK: Please dial 0.Hours of operation are: 7:30AM – 11:00PM
GIFT CERTIFICATE: Gift certificates Gift Cards may be purchased at the Front Desk in any amount.
GOLF: The 18 hole PGA Wentworth Golf Course is located adjacent to the inn. Tee times may be arranged by dialing 0 for the Front Desk. Golf packages and preferred tee times are available for guests of The Wentworth.
GUEST INFORMATION: Our Front Desk staff will be happy to assist you with any information you may need, shopping information, religious services, sightseeing, hiking, and directions. Dial 0.
GYM: Our gym is open to our guests. We ask that you maintain your distance from others and use the provided cleaning supplies to wipe down the equipment after your use.
HAIR & BEAUTY: Hairdressing, manicure and pedicure available at Debony Salon here in Jackson Tel: 383-9366 or The Cut Off, North Conway, Tel: 356 – 6276 or Appointments are necessary at this time.
HEAT: The thermostat in your room controls the heat. Please set at your desired temperature. Please make sure that the fan is set at AUTO.
HEAT (Fairlawn): The digital thermostat in your room controls the heat. The digital display will indicate the current temperature in your room. The two buttons to the right of the display will raise lower the temperature in your room. The top button will raise the temperature, and the bottom button will lower the temperature. Please do not set the temperature any higher than 75°. Fan should be set on AUTO.
HEAT: (Thornycroft) : The digital thermostat in your room controls the heat. The digital display will indicate the current temperature in your room. The two buttons to the right of the display will raise lower the temperature in your room. Please do not set the temperature any higher than 75° and fan should be set on AUTO. Please note that the system will be either set to heat or cool depending on the season.The “Warm Up” thermostat in the bathroom controls the radiant heat for the bathroom floor. Your guest room thermostat is located either in your bedroom or living room.
HOT TUB: Press either the cool or warm button display the current set temperature. To change the set temperature press the warm button to raise the temperature or the cool button to lower the temperature. The maximum temperature that can be reached is 104° F Press “Jets” to turn the pump on and off and to shift between low and high speeds. Press “Light” to operate spa light. Please turn off Jets and Lights when not using. To raise the temperature quickly please turn on the jets to circulate the water. Please make sure to keep the door to the bathroom closed while using the hot tub otherwise your bathroom and guest room will become very warm during summer and cold during winter. After use please put the cover back on to conserve energy.
HOUSEKEEPING: In order to comply with social distancing, housekeeping will not enter your room during your stay. Extra pillows and blankets are stored in the closet or in a drawer in your room. We will gladly supply extra pillows, blankets, and other sundries at your request and remove garbage during your stay. Please dial 0.
ICE: Ice machines are located on the second and third floors of the Main Inn, heading toward the Thornycroft wing, also just inside the door of the Arden Cottage (Sunnyside uses this), and just inside the Fairlawn Cottage (Amster uses this).
LIBRARY: The library, located off the main lobby at The Wentworth is open to all guests offering a large screen TV, DVD, newspapers, books and historical memorabilia. Hours 7:30 AM to 11:00PM.
LOUNGE: Our lounge is open from 4:00 PM nightly and serves a light menu.
LOST & FOUND: Please call Front Desk at extension 0.
MAIL: Guest mail services and stamps are available at the Front Desk.
MASSAGE: Our spa is currently closed.
MEDICAL SERVICES: Memorial Hospital, North Conway 356-5461
MUSIC (Thornycroft): To listen to FM Radio using the Receiver Remote press the function button and select FM. Local stations include 103.7 / 94.9 / 101.1 and 104.5. If for some reason the pre-set stations do not automatically load press and hold down the stop button to re-set. Using the tuning button scroll up and down to access the local radio stations. To use your smart phone for music, in Settings turn on your Blue Tooth and select the available connection HTS4500, it may take a moment to pair. Using the Receiver remote press function and select BT. Now you can play your music from your smart phone (be sure your volume is up on your phone). To play a music CD turn the power on using your Receiver remote and press play. To use the surround sound for your music using the Receiver remote press the DSP/EQ on the lower left of the remote and make sure it is set to M.Stereo. Use the volume on receiver as well as the speaker volume knobs in your bedroom to adjust the sound. *SEE SURROUND SOUND
PARKING: Additional parking is available in the lot across the street or behind the inn by the pool.
PIANO BAR: Our lounge is currently open and serving a light menu. Unfortunately at this time we are unable to have our piano player play.
RESTAURANT: Dining is available both outdoors and indoors by reservation only. Please contact the front desk to make arrangements. The Meal Plan offers you a full choice from our menu for both breakfast and dinner. Our Chef will be happy to comply with any special requests and dietary needs. Breakfast is served from 8:00 AM until 10:00 AM midweek and until 11:00 AM on Saturday and Sunday. Dinner is served from 6:00 PM until 9:00 PM and until 10:00 PM on Friday and Saturday. Dial 0 or stop by the front desk to book a reservation. A copy of the menu is located at the front desk, on our website, and at the entrance of the dining room.
ROOM SERVICE: A light room service menu is located in your guest room and is served daily from 4:00PM – 9:00PM. Please dial 0 to order.
SAFE IN ROOM: Safe will be open. Enter 4 to 6 digits and lock. Safe will lock automatically. Use same code to open safe. Safe must be left open at check out.
SALES OFFICE: Please dial 0 to speak with our Director of Sales.
SMOKING: The Wentworth is a non-smoking property, smoking is allowed outside only. We appreciate your co-operation and consideration in this matter. Should we detect smoking in your guest room, we reserve the right to charge a $200 cleaning fee.
SUGGESTED ATTIRE: “Dressy Casual”. It is most important for our guests to feel comfortable, both in their attire and in their environment. Dressy Casual is a form of attire that involves a slightly more elegant style of normal casual wear. We suggest no ripped jeans, baseball hats or anything of too casual of a nature be worn.
SWIMMING: Our outdoor pool is currently open from 7:30 AM until 10:30 PM. We ask that if there are not lounge chairs or seats available you check back at another time as we have to maintain proper social distancing in that area.
STEAM SHOWER: (Thornycroft): Press the On/Off button to start the steam. Push the TEMP button to adjust the steam temperature, the LED window will flash the current setting, to change press the up or down arrow to increase or decrease the temperature. Once the setting in the LED window stops flashing the current temperature will be displayed and will change as it reaches the target temperature. To turn off, simply press the On/Off button. To set the timer, simply press the button marked timer and use the up and down arrow to adjust the time. Please be aware that steam is very hot so do not touch or stand near the steam vent.
SURROUND SOUND (Thornycroft): The bedroom, living room, bathroom and hot tub room are equipped with speakers for surround sound. The surround sound is controlled by the receiver in your bedroom and thus will only be activated by devices used with the receiver. DVD player, radio, audio CDs and music from smart phone will play over the speakers. Please enjoy surround sound for music and radio in the living room, bathroom and hot tub room. The TVs in the living room and hot tub room will not play on the surround sound. To use the surround sound for your music using the Blu Ray remote press the DSP/EQ on the lower left of the remote and make sure it is set to M.Stereo. Use the volume on Blu Ray, phone and speaker volume knobs in your bedroom to adjust the sound.
TAXI: Fast Taxi: 356-0000
TELEPHONE: Local calls, dial 9 then the seven digit telephone number. Room to room calls, just dial the room number. For hotel assistance, dial 0. If you wish to have someone call you directly, have them call you from a touch tone phone at 1-603-383-6127, at the tone dial 85 + room number.
WAKE-UP SERVICE: Individual alarm clocks are available in each room or the operator will be pleased to provide wake up service. Dial 0.
WEDDINGS: The Wentworth Inn is the ideal location for weddings of all sizes. Please contact our Sales Office by dialing 0 for a copy of our Wedding Package.
WHIRLPOOL: Fill the bath to at least 2” above the air jets. Press the On/Off Button on the keypad. The air jets and LED lights should now begin to operate. Press the up or down arrow to increase or decrease the air flow. To specify a certain zone for air flow only, rotate the outer ring until the icon is flashing blue and press ok to activate. To turn off a mode rotate the outer ring to until the icon is green and then press ok. To activate LED lights only, rotate the outer ring to the Chromatherapy Cycle, this icon should now be flashing blue and press ok to activate. Before draining the tub, press the power off. Please note that when the bath has drained, an automatic two minute purge cycle will occur – this blows any residual water out of the air channels.
WIRELESS INTERNET: Wireless internet is available complimentary to our guests. The service to choose is any Wentworth, Arden or Sunnyside service. There is no password needed.
WINE LIST: A limited wine list is located in the hospitality menu. We will be happy to deliver wine to your room. Please dial 0 for assistance.