Our COVID-19 Commitment
Our COVID-19 Commitment
The Wentworth Inn

 

 

To Our Guests:

Our commitment is to provide you with an exceptional experience in a warm and friendly environment.  This is even more important today as we adjust to living with COVID-19. Enhancements are being made throughout our hotel to help ensure a clean and safe stay.

ARRIVAL

Check-In
We have re-designed our check-in process to reduce contact by implementing transparent shields, providing you with your own sanitized pen for signatures on our registration form and allowing you to swipe your own credit card. In addition if you have provided us with your mobile phone number you will receive a link on the day of your arrival allowing you to pre-register to speed up your check in.  Check in time for guest rooms is 3:00 PM and for condominiums is 4:00 PM. If we can we will try our best to accommodate an earlier check in.  

Check-Out
Can easily be done remotely or by text, simply let us us know when you are leaving and we will e-mail you a copy of your folio. 

Mask Wearing
It is your choice and it is no longer a requirement. 

Social Distancing
Signs and visual cues have been installed throughout our hotel to allow six feet between you and others, as recommended by the CDC. We also ask you to travel only with your immediate party on the elevator. If you would rather take the stairs these are sanitized on a regular basis. 

Clean Common Areas
When you stay with us, it is likely you will see our staff at work, using a detailed checklist to ensure all high-touch areas—including handles, bathrooms and elevator buttons and more—are disinfected frequently throughout the day in alignment with CDC guidance.

AMENITIES

Dining
Reservations are required for evening dinner and it is advisable to make your dinner reservations ahead of time to secure availability and your desired dining time. 
You can call us at 800-637-0013 or make your reservations through our on-line platform. Please note that by choosing our bed and breakfast does not guarantee you a table for dinner 

Both our Breakfast and Dinner Menus are also currently offered boxed up ready for you to enjoy in the comfort of your guest room.
Breakfast is served in a self serve buffet style from 7:30 AM until 10:00 AM Monday – Friday and until 11:00 AM Saturday and Sunday.
Dinner is served from 6:00 PM until 9:00 PM Sunday – Thursday and until 10:00 PM Friday and Saturday.
Our Lounge opens up at 4:00 PM Friday and Saturday and at 5:00 PM Sunday – Thursday.

While it is our aim to serve dinner seven nights a week, during off peak times and slower months there may be the occasional evening when our dining room may be closed.

Fitness Center(year round) and Pool (summer only)
We want you to enjoy these spaces safely and both areas do require us to social distance our guests. Therefore space is limited. We ask you to use the pool only if there are chairs available in the area and please be mindful if others are in the gym.   

GUESTROOM

We want you to feel safe from check-in to check-out, and everywhere in between. We are using products and guidelines approved by the CDC and EPA, and our housekeeping staff has received additional and on-going cleanliness training from EcoLab focused on disinfection of high-touch areas in your room. We currently do not offer stay over service at this time unless your stay is longer than three days. We are happy to provide you with fresh towels and disposal of your garbage during your stay in a contactless way. 

Specifically in each guestroom our staff will:

Disinfect high-touch areas throughout room. This includes all door handles and locks, light switches, telephone, remote control, faucet, alarm clock, tops of the furniture, and other items you may use such as the ice bucket and lid, hairdryer, hangers and iron. 

Launder using CDC approved settings, including the use of chlorine bleach, we are lucky enough to have our own laundry on property so we have complete control.

We have removed all marketing materials, pen and paper from guestrooms and non-disposable items from the guestroom. Until some of our more normal amenities return these are always available by contacting the front desk. 

 

OUR COMMITMENT

This is our commitment to you and we ask that you offer the same commitment to us when you visit. 

 

We ask that you do not visit us if you are exhibiting any symptoms of COVID-19. 

 

Thank you so much for visiting us during this time, we cannot express in words to you how much it means to us to be able to welcome you. 
Sincerely
Eleanor Koeppel
Owner and General Manager